Frequently Asked Questions

Frequently Asked Questions#

Last modified: 02 Sep 2025

FAQs based on enquiries received by researchers working in the UK LLC Trusted Research Environment.

This section is aimed primarily at researchers and contains information on:


More FAQs will be added as more datasets become available in the TRE.

Further information#

If the answer to your question is not covered in these FAQs, please email the UK LLC Data Team at support@ukllc.ac.uk

Make a complaint#

UK LLC aims to deliver a high quality and inclusive service that empowers researchers to conduct impactful research for public good. If you feel the service you have received from UK LLC has fallen below your expectations, you can file a complaint.

If you are accessing LPS data and health data, you should email UK LLC directly: info@ukllc.ac.uk

If you also accessing government administrative data (DWP, DoE, HMRC) through the Digital Economy Act (DEA) legal gateway, you may alternatively choose to email the UK Statistics Authority (the body that accredits UK LLC as a DEA Accredited Processing Environment): Research.Accreditation@statistics.gov.uk

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